Payroll that is right the first time, every month.
Payroll is the service where errors are least forgiving. They are visible to every employee in the same month, and they attract statutory penalties. We run it accordingly.
On our own payroll platform, by specialists who make the statutory filings every month rather than occasionally, and supervised by people who can advise on the employment law question behind an unusual calculation instead of simply processing it.
We deliver on either of two bases. Where you have your own Jordanian company, we run payroll for it. Where you do not, and do not want one, we can employ the staff ourselves as employer of record. The processing, compliance and reporting are identical; only the employing party differs.
We never hold your salary funds. As a matter of firm policy we do not act as a funds custodian. We produce the payment file, upload it to your own bank account and support you through approval, so the money moves directly from you to the employee and to the authority. You stay in control of it and our role stays clean.
What we cover
Implementation and onboarding
- Handover from your outgoing provider or in-house function, with the data cleansed and reconciled before go-live
- Company and employee data loaded, statutory calculation basis configured
- Payroll calendar and timetable set, with cut-off and delivery dates agreed before we start
- General ledger interface file and banking file set up in your required format
- Registration with the ISTD and the Social Security Corporation, and employee enrolment
- Parallel runs against the outgoing provider's output, reconciled line by line before the first live payroll
Monthly processing
- Change data received and input: joiners, leavers, personal data, hours, overtime, bonus and commission, leave and absence
- Gross salary calculated against the employment contracts and local requirements
- Net pay calculated, including voluntary deductions such as company loan repayments, advances, garnishment and private medical cover
- Gross to net verified against the statutory income tax and social security rules in force
- Preliminary calculation report issued for your review and approval before anything is finalised
- PDF payslips itemising gross and net, delivered by the agreed method
- Gross to net report, full output reporting suite and the general ledger file for posting
Statutory compliance
- All payroll regulatory returns filed at the intervals the law requires
- Income tax on employment income computed, reported and remitted to the ISTD
- Social Security Corporation registration, monthly contribution reporting, enrolment and deregistration
- Copies of every submitted return provided to you
- Statutory reporting on work injuries and occupational matters
The employee lifecycle
- New hires set up in the system and registered with the statutory bodies
- Leaver final payroll including outstanding holiday, notice and end of service entitlements under the contract and the Labour Law
- Work certificates and other statutory employment documents prepared
- Deregistration from social security and any occupational schemes
- Leave administration: annual, sickness, maternity and paternity, and the calculations arising
- Off-cycle runs for terminations, corrections and late data
- Stock option and equity award reporting
- Employee queries and queries from your HR and finance teams handled directly
Year end
- Payroll year closed and year end reporting produced
- All annual statutory filings made
- Employee and third party year end forms issued
- Next year's payroll timetable prepared
HR administration
- Local employment contract specimens and template suites
- Work permit issuance and renewal for foreign national hires
- Support with creating and maintaining the employee handbook
- Collaboration during labour and social security inspections and audits
- Employee file management, contract expiry monitoring and the supporting reporting suite
Worth knowing
Pay cycles. Monthly payroll, twelve cycles a year, is the established norm in Jordan and is the basis on which we deliver.
What we need from you. Change data by the cut-off date in the agreed format, approval of the preliminary calculation within the agreed window, and the payment account funded. Everything else is ours.
Contentious terminations. Where a termination is disputed, that is legal work. We work in association with Dar Al-Masri Law and can make the introduction, with the payroll and entitlement position already documented.
Payroll in the West Bank
We deliver payroll in the West Bank through our own professional staff based in Ramallah. Not a referral arrangement, not a local correspondent.
It matters here more than most places. The regulatory framework is layered, parts of it are in flux, and outcomes depend on knowing how a rule is applied in practice and being able to deal with the authority in person. Providers without genuine local presence tend to discover this at the worst possible moment.
- Employer registration and employee enrolment with the relevant Palestinian authorities
- Full gross to net, with parallel runs reconciled line by line before the first live payroll
- Administered in Israeli new shekels, Jordanian dinars and United States dollars, singly or in combination
- Itemised payslips in English or Arabic, or both
- Income tax withholding computed, reported and remitted within statutory deadlines
- Social insurance, provident fund and end of service arrangements administered as they stand
- End of service entitlements accrued under the Palestinian Labour Law
- Joiners, leavers, final settlements, leave, off-cycle runs and year end
How it is contracted. Engagements are contracted, administered and invoiced from Amman, and are therefore subject to Jordanian tax treatment. As in Jordan, we do not take custody of salary funds.
The position on contributory social security in the West Bank has changed over time and practical arrangements differ from employer to employer, so we advise on where it stands at the point of engagement rather than assuming it.
For a company operating on both sides, the two run as one engagement: one team, one point of contact, one set of reporting, and group consolidation handled internally rather than between two unconnected providers.
Tell us what you need covered.
Send us the shape of your operation and we will tell you plainly what we would take on, how it would run, and what we would need from you.
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